

Which processes, activities, objectives and other functions take place in the department in question? During this phase, we determine which employees will participate in the analysis. The following steps offer a simple way to apply a Day In the Life Of (DILO) Analysis:įirstly, it’s important to decide who or which department would most benefit from a DILO Analysis. The Day In the Life Of (DILO) method adds focus to the organisation and will result in a structural increase of time spent on VA tasks. Many working days are filled with routine tasks, of which no one remembers why they are done in the first place. Tasks that don’t contribute to the end product and should therefore be omitted are clearly identified.ĭay In the Life Of (DILO) offers an organisation proper insight into daily activities. The Day In the Life Of (DILO) method is time consuming, but worth the investment. The only option is to eliminate these tasks from the process. The avoidable tasks don’t contribute, nor do they add value to the working process itself. Unavoidable tasks might not contribute, but are necessary to carry out within the working process. NVA tasks can be split up into NVAU and NVAA tasks ‘unavoidable’ and ‘avoidable’. NVA tasks stand for ‘no value added’ tasks that don’t contribute to the end product. VA tasks stand for ‘value added’ tasks that add value to the end product and are therefore of value to the client. Today, the Day In the Life Of (DILO) method is mainly used to provide insight into activities and to distinguish which ones do and which don’t add value to the organisation. This insight can be gathered by different layers within the organisation, but if they’re working on other things, there will be too little time to engage with the customers. In his groundbreaking 1994 article, Gouillart indicated that there is a huge gap between the leadership of organisations and its end-users.Īlthough the highest management aims to continuously increase turnover, there’s a lack of insight into the needs of their clients. This is the underlying idea of the DILO method. Bottlenecks come to light and ultimately smarter working methods can be worked towards. They may offer suggestions for an alternative approach.

The other person looks at the work objectively, will ask questions as to why certain actions are taken, is critical and may find that some tasks take up too much time or are unnecessary. Day In the Life Of (DILO): Value Added (VA) and No Value Added (NVA)Īn outside eye during a working day provides different insights. When teams work more effectively, this also has a positive effect on the environment and their clients.

This can then increase and improve the effectiveness of the team.Īs a detection method, Day In the Life Of (DILO) can help an organisation gain insight into its own proposition, allowing them to improve from within. The DILO method allows the entire work process to be followed closely, after which everyone within the team gains insight into their own productivity in the workplace. It’s also not always easy to say in advance how much time a manager spends on their team. The method can be used for individual employees as well as for a group of people or a team which execute roughly the same work. Simply put, it offers insight into a standard working day. Day In the Life Of (DILO): detection methodĭay In the Life Of (DILO) is a technique that helps to recognise and detect the effectiveness of the work being done within an organisation. With the DILO method, employees and teams gain insight into their own working method and the tasks that take up too much time for too little productivity. Do you want unlimited and ad-free access? Find out more
